Private Policy
JayRobbWheyProtein.org collects visitor information only as an average collection without individual tracking.
Usage of Information Collected
Jay Robb Whey Protein Site does not share any information collected from the site. We will never sell, share, or release our information to others in any way than what’s mentioned in this policy. We collect regular site visitor information such as what pages are visited and where visitors came from in order to best cater to our visitors. This is not any different from any other site.
Product Requests
If there’s any item you wish that isn’t available then you can use the contact form to request a custom shipment. Otherwise, what’s available here is all we have.
Orders
In order to take orders, information is requested from the user. Information includes contact information such as name and address along with payment information such as credit card numbers. This information is used solely for billing purposes to deliver an order. We do not handle any orders directly but instead through an affiliated service such as Amazon or Jay Robb Enterprises. As such, our site will never email you directly for order information.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our site.
If you have any questions about the security at our website, you can use the contact form.
Changes To The Internet Privacy Policy
This Internet Privacy Policy is effective as August 1, 2010. To date we have never sold our customer information. If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Information Collection And Use
Jay Robb Enterprises, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Jay Robb Enterprises, Inc collects information from our users at several different points on our website for order fulfillment and catalog requests.
Catalog Requests
In order for us to mail out a catalog of our products, a user must first complete the catalog registration form. During registration a user is required to give their contact information. This information is used to mail the requested catalogs or brochures to the user about the products on our site for which they have expressed interest.
Orders
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information such as their credit card number and expiration date. This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Links
This web site contains links to other sites. Please be aware that we, Jay Robb Enterprises, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security SSL Encryption
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, you will see the URL changes from http to https. The (S) stands for secure. In some cases you will also see the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information.
If you have any questions about the security at our website, you can send an email to info@jayrobb.com.
Site And Product Updates/ Info Sharing
We also send the user site and product announcement updates via email only if they are subscribed to our Free email newsletter.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing our Customer Support at info@jayrobb.com, or call us toll free at 1-877-JAY-ROBB.
Changes To The Internet Privacy Policy
This Internet Privacy Policy is effective as January 1, 2001. To date we have never sold our customer information. If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you would like to make changes to your account or if you have any questions or concerns about our Privacy Policy, please call us toll free at 1-877-JAY-ROBB or send email Customer Support at info@jayrobb.com.
